Long duration

Butler & Hospitality Services Expert

The private title of Expert in Butler & Hospitality Services offers participants a complete and broad repertoire of knowledge and skills necessary for the direction of butler services and the care and management of the customer experience in luxury hotels, private properties , pleasure yachts, cruises, private jets and airlines as well as executive personal assistance.

Short duration

Competences in protocol, interculturality and etiquette

During a week, we will go through effective techniques on ways of doing and acting with people from other cultures to avoid misunderstandings.

Learn to dress to work – «dress to impress» – and learn how to advise ladies and gentlemen on etiquette and social customs.

Competencies in Hospitality & Property Management

Practice and train yourself in techniques related to different jobs in hospitality and hospitality.

From serving clients and participating in the management of their experience to preparing a cocktail or learning about the work that takes place in the government.

Review the tasks of the Concierge service and learn how to serve wine or solid food.

Do not forget to burn how the works of art are kept in good condition … and much more.

Learn how to economically manage large properties.

Lead domestic service teams.

Competences to assist the leader

If you are a personal assistant and you work for someone who does not have time to take care of the details of their private life and control their professional activity, join us in this innovative training.

Analyze the non-verbal communication of the people you interact with, learn to lead high-performance teams , and contribute to the safety of leaders by knowing how security services work.

You will be surprised how important Open Source Intelligence is to correctly advise a leader or how to resolve conflicts.

… and if you complete the three previous courses, we offer you the opportunity to obtain the title of Expert in Butler & Hospitality Services

Intensive courses

• Organization of Acts.
• Arabic culture.
• Protocol and disability.
• Oriental culture (Japan and China).
• Interculturality.
• Etiquette & Clothing.
• How do you eat it.
• Protocol & stewardship.
• Russian culture.

• Concierge.
• Cocktails.
• Barista
• Sommelier.
• First aid.
• Housekeeping / Governance.
• Maintenance Works of Art.
• Property administration.
• Bromatology and hygiene.
• Silver Service.

• Leadership.
• Personal communication.
• Conflict resolution.
• Leadership security.
• Written communication.
• Travel organization.
• Open Source Intelligence (OSINT).
• Executive personal assistance.
• Non-verbal communication applied to hospitality.
• Organization and order applied to stewardship services.